In this episode, Joey Pinz interviews Dustin Greiner, a Service Delivery Manager at Logically, who shares his experiences leading IT teams remotely. Dustin discusses his unique approach to managing help desk operations across multiple regions, balancing high-pressure tasks, and fostering a collaborative team environment. He dives into the importance of maintaining work-life boundaries when working remotely, and how mental health plays a crucial role in productivity and job satisfaction. Dustin also reflects on how his upbringing on a farm instilled discipline and a strong work ethic, which has carried him through his IT career. Here on MSP Influencer.
