This week on MSPi Primecast, we sit down with Mike Estep — a veteran MSP leader turned vendor advocate, now with Blackpoint Cyber. Mike shares his incredible journey from building a typewriter business into an early “platform” of MSP acquisitions, all the way to guiding vendors on how to truly support MSPs today.
We talk about the evolution of the MSP space post-COVID, the challenges of 24/7 support and burnout, and why discipline and work-life balance are more crucial than ever. Mike also opens up about personal growth, his ongoing health journey, and the joys of grandparenting.
Tune in to learn why Mike believes MSPs are the true superheroes — and how vendors can become the trusted tools on their utility belts.
