Join Joey Pinz as he sits down with Todd Hale, the Chief Information Officer at ConnectWise, for an insightful conversation about the evolution of IT, the value of community, and the power of process-driven success. Todd shares his journey from enterprise IT to supporting MSPs, emphasizing the importance of continuous improvement and collaboration. Discover how ConnectWise is simplifying processes for partners and driving productivity through technology, while Todd offers valuable lessons on leadership, risk management, and the future of AI in the industry. Here on MSP Influencer.