In this episode, Joey Pinz sits down with Brett Cheloff to discuss the evolving landscape of MSPs and the role of AI in enhancing business growth. Brett reflects on the sentimental value of IT Nation Secure and the transformation of automation from its early days to its current state, highlighting the pivotal role of security amid AI advancements. He shares his insights on transitioning from a technician to a CEO, emphasizing the importance of understanding customer needs and creating solutions that address real business problems. Here on MSP Influencer.