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Leading the Future: 5 Key Insights for MSPs from ConnectWise’s New CEO Transition

ConnectWise, a trailblazer in the Managed Service Provider (MSP) industry, recently announced a leadership transition that positions Manny Rivelo as the new CEO, succeeding Jason Magee. This pivotal move promises to influence the trajectory of innovation and service within the MSP landscape.

1. Visionary Leadership for Cutting-Edge Innovation

Manny Rivelo’s appointment as CEO brings a wealth of over 30 years of experience in technology leadership, particularly in areas like cybersecurity and network management. His expertise suggests a continued push towards integrating advanced technologies such as AI and automation, providing MSPs with more sophisticated tools to enhance their service delivery and efficiency.

2. Strengthening MSPs through Strategic Growth

The legacy left by Jason Magee includes substantial growth and the expansion of ConnectWise into new markets, positioning it as a leader in cybersecurity services for MSPs. Rivelo is expected to build on this foundation with a focus on both scaling existing solutions and exploring new avenues for MSP empowerment, potentially increasing their competitive edge in the market.

3. Fostering a Robust Partner Ecosystem

One of Rivelo’s anticipated priorities is to enhance ConnectWise’s partner ecosystem, ensuring that MSPs can leverage strong alliances and integrated solutions. This approach is crucial for MSPs as it can lead to more comprehensive service offerings and better client outcomes.

4. Leveraging Acquisitions for Enhanced Capabilities

ConnectWise has strategically used acquisitions to expand its capabilities, particularly in cybersecurity. With Rivelo at the helm, MSPs can expect a continuation of this strategy, potentially introducing new technologies and services that can be integrated into their offerings to protect and manage client systems more effectively.

5. Commitment to Community and Continuous Support

The transition ensures that ConnectWise remains committed to its community-centric approach, which is vital for maintaining strong relationships within the MSP ecosystem. Rivelo’s leadership will likely reinforce this commitment, ensuring that MSPs receive the support and resources they need to succeed.

 

The leadership transition at ConnectWise signifies more than a change at the top; it marks a strategic evolution in how MSPs will operate and thrive in a rapidly changing technological landscape. By aligning with ConnectWise’s new directives under Manny Rivelo’s leadership, MSPs can enhance their strategic positioning and operational effectiveness in serving their clients.

 

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