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5 MSP Security Lessons from the OpenAI Insider Threat Investigation

An insider threat investigation at OpenAI is raising questions about workplace security, employee access, and the protection of confidential business information. On October 13, 2026, ...
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5 MSP Business Lessons from Character.AI’s Bankruptcy

Character.AI’s financial difficulties illustrate how expensive AI services can become when computing demands outpace revenue. For MSPs introducing AI-powered offerings, infrastructure, licensing, integration, and support ...
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10 Things MSPs Should Know About CyberSentriq’s New Cybersecurity and Data Resilience Platform

AI is changing cybersecurity from both sides. Attackers can create more convincing phishing campaigns at greater speed and scale, while MSPs need better ways to ...
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8 AI Realities Matt Peters Wants MSPs to Understand

Episode #945 of the MSPi PrimeCast AI is creating new opportunities for MSPs, but Matt Peters, CEO of Fixify, believes getting value from it requires ...
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5 MSP Takeaways from the Dell System Update Security Flaws

Dell is urging customers to update its Dell System Update (DSU) tool following the disclosure of several security vulnerabilities, including a critical flaw that could ...
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5 Windows 11 26H2 Changes MSPs Should Prepare for Now

Microsoft has begun rolling out the Windows 11 2026 Update, also known as version 26H2. Unlike some previous feature updates, 26H2 isn’t designed to deliver ...
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7 MSP Summit 2026 Takeaways Every MSP Should Act On Now

MSP Summit 2026 in Orlando made one thing clear: the managed services market is not standing still. A big thank you to Informa for having ...
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7 AI Lessons from Thread Service Unleashed 2026 for MSPs

Thread AI Service Unleashed 2026 in Seattle was one of the more interesting MSP events I have attended this year. Held at the Museum of ...
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7 Lessons from Career Day at A Kid’s Place Every MSP Leader Can Use

Recently, I had the opportunity to return to A Kid’s Place of Tampa Bay for Career Day and spend time talking with the kids about ...
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