Episode #778 of the MSPi PrimeCast For years, quoting has been treated as a fixed, unavoidable step in MSP sales. Requests come in, quotes go ...

Artificial intelligence is no longer operating quietly in the background. As AI assistants become more conversational and user-facing, how they communicate is starting to matter ...

Large-scale data exposure isn’t always the result of a traditional breach. As confirmed in a recent PCMag report, Spotify disclosed that a third party scraped ...

Web browsers have quietly become one of the most influential data-collection tools in modern IT environments. According to a recent report covered by Neowin, Google ...

Episode #760 of the MSPi PrimeCast The role of IT distribution in the MSP ecosystem has changed dramatically. What was once viewed as a transactional ...

For years, weak and obsolete cryptographic algorithms have quietly remained inside modern operating systems—kept alive in the name of backward compatibility, even as their flaws ...

Apple’s decision to issue emergency security updates—quickly following similar action from Google—highlights a hard truth for the MSP ecosystem: security threats are moving faster than ...

Microsoft’s decision to enable a potentially CPU-, RAM-, and disk-intensive feature by default in upcoming Windows 11 releases (24H2 and 25H2) may seem like a ...

Episode #690 of the MSPi PrimeCast MSPs today face unprecedented pressure: rising client expectations, talent shortages, evolving threats, and the accelerating pace of automation and ...