Rev.io Wins a 2026 MSPInfluencer Product of the Year Award
Rev.io has been named a winner in the 2026 ForzaDash MSPInfluencer Products of the Year Awards, recognizing its AI-native approach to professional services automation, billing, payments, scheduling, and field operations.
Many managed service providers rely on separate products for ticketing, remote management, invoicing, payments, and field service. Moving information between those systems creates duplicate work and increases the possibility of missing billable time, parts, or other revenue-generating activity.
Rev.io brings the service lifecycle together in one cloud platform designed to connect operational work with billing and payment processes. Its native billing engine is built into the product rather than connected as a separate add-on, helping MSPs move from quote to cash within a shared operating environment.
Voice-Powered Workflows with Revii
A defining feature of the platform is Revii, Rev.io’s voice-powered AI assistant. Technicians can use conversational commands to create tickets, record time, add parts and labor, generate service notes, update customer information, and dispatch follow-up work.
This hands-free capability is particularly valuable for technicians working on-site who may otherwise delay documentation until they return to a computer. Revii can also transform shorthand observations into polished, customer-ready service notes.
According to Rev.io’s award submission, MSPs using Revii have reduced the time required for customer creation and ticket management from approximately three minutes to less than 30 seconds. The company also reports that automated billing capture can remove an end-of-month reconciliation process that previously required one to two days.
Connecting Service Delivery and Revenue
Rev.io is designed to address both operational efficiency and revenue capture. When time, materials, service events, recurring charges, and customer records exist within the same platform, MSPs have a better opportunity to capture billable activity and reduce manual reconciliation.
The platform also includes scheduling, intelligent ticket routing, analytics, integrated payments, field operations, and mobile capabilities. Recent additions include CommerceHub, Cyber Protect, a customer community, and integrations with widely used MSP and business applications.
The ForzaDash MSPInfluencer Products of the Year Awards recognize technology that delivers innovation and practical value to MSPs. Rev.io earned its 2026 recognition by combining a modern PSA, telecom-grade billing, payments, and voice-powered AI in one cloud-native platform.
For MSPs, the result is a path toward fewer disconnected tools, faster technician workflows, more complete service records, and a closer connection between work performed and revenue collected.
Learn more at Rev.io.