In this insightful episode, Joey Pinz converses with Kisha Thompson about the intricacies of HR and talent management, focusing on ConnectWise Secure’s approach. They explore the challenges MSPs face, such as balancing sessions at events and effectively engaging with smaller startups. Kisha emphasizes the critical role of company culture, sharing strategies for maintaining a positive environment and managing toxic behavior early to prevent disruptions. Here on MSP Influencer.