ForzaDash/MSP Influencer 2024 MSP 555: IT Support RI

IT Support RI: Personal, Proactive IT Solutions for Southern New England

IT Support RI, founded in 2002 and headquartered in 🌍 North Smithfield, Rhode Island, offers 💻 Managed IT Services with a focus on 🔒 Cybersecurity Solutions. The company serves clients across Southern New England and Southwest Florida, providing 💾 Backup & Data Protection, ☁️ Cloud (SaaS) Solutions, and 🚨 Rapid IT Problem Resolution.

IT Support RI is known for its 💡 Personalized Client Service and 🤝 Dedication to IT Solutions, ensuring businesses have the support they need, when they need it. With services ranging from 🔧 Office 365 Management to 🔍 Intrusion Detection/Prevention, IT Support RI helps businesses stay protected and productive.

Company Name: IT Support RI
Founded: May 1, 2002
Headquarters: North Smithfield, Rhode Island
Locations: Rhode Island (HQ) and Florida (Remote Branch), serving Southern New England and Southwest Florida

Website: IT Support RI
LinkedIn: IT Support RI LinkedIn
Facebook: IT Support RI Facebook
YouTube: IT Support RI YouTube
Twitter: IT Support RI Twitter
Instagram: IT Support RI Instagram

Leadership

Paul Riendeau, CEO
Leeanna Raposo, CFO

Mission and Core Values

Mission: IT Support RI is dedicated to providing quality support with a personal touch. The company stands out for its commitment to client satisfaction and rapid response times in solving IT issues. They emphasize the importance of preventing IT problems and addressing them swiftly when they occur.

Primary Services:

Managed IT Services
Backup, Recovery & Data Protection
Cloud (SaaS) Solutions
Cybersecurity Services: Endpoint Security, Network Security
Office 365 Management & Backup
Disaster Recovery & Business Continuity

Tools & Technologies:

PSA: ConnectWise Manage (Hosted)
RMM: ConnectWise Automate (Hosted)
Security: Managed Firewall, Endpoint Protection, Intrusion Detection/Prevention
Cloud: Office 365, SaaS
Backup: Office 365 Backup, Disaster Recovery