Pia.ai Overview:
- Website: www.pia.ai
- Year of Company Foundation: 2022
Pia.ai is a company founded in 2022 with a focus on providing intelligent automation solutions to Managed Service Providers (MSPs). Tim Coach, serving as the Global Channel Chief, plays a crucial role in leading the company’s channel efforts and enabling MSPs to leverage automation for enhanced efficiency and profitability.
Leadership:
- Channel Leader Executive First Name: Tim
- Channel Leader Executive Last Name: Coach
- Channel Leader Executive Title: Global Channel Chief
- Current Role: Global Channel Chief
- Start Date: September 1, 2022
- Years in the Channel: 2.5 years
- Highest Ranking Channel Executive: Yes
- Reports To: CEO
Leadership Biography: Tim Coach, Global Channel Chief at Pia.ai, has a rich background in IT spanning several decades, with his most recent focus being in the MSP arena. He has earned a reputation as a sought-after consultant for MSPs across the United States, helping them improve profitability, refine processes and procedures, and enhance company culture. Tim’s journey in the channel has encompassed various roles, including being a client, vendor, helpdesk professional, MSP executive, and Channel Chief. Within a year of entering the channel space, he has rapidly advanced his career, delivering over 60 presentations in 2022, receiving numerous awards for his contributions, and becoming a prominent figure in the industry. Tim’s passion lies in assisting MSP owners in elevating their businesses. At Pia.ai, he believes that intelligent automation is the key to boosting MSPs’ profitability and enhancing employee and client satisfaction. Outside of his professional life, Tim enjoys curating his whiskey collection and motorcycle riding.
Core Services and Achievements: Pia.ai offers aiDesk, an Intelligent Automation software application, as its primary product.
Channel Achievements: Pia.ai has earned recognition and accolades for its speaking engagements and innovative solutions, winning over 30+ awards globally. These awards include honors for innovative solutions, keynote speaking, and excellence at trade shows.
Channel Challenges and Growth: One of the major challenges for Pia.ai in 2023 is to clearly define intelligent automation and its benefits to the channel in comparison to manual representation through workflows.
Channel Growth Outlook: Pia.ai expects substantial channel growth in 2023, targeting a 200% increase.
Marketing Development Funds (MDF): Pia.ai does not utilize Marketing Development Funds (MDF).
Channel Goals: Pia.ai‘s primary channel goal for 2023 is to raise awareness within the channel about the benefits of intelligent automation.
Channel Leader Insights: Tim Coach’s passion lies in serving the MSP industry and engaging in open conversations with industry professionals. He also aims to leverage his extensive experience and knowledge to help others succeed.
MSP Engagement: MSPs appreciate Pia.ai‘s program for its representatives’ expert MSP experience, allowing them to address MSP-specific challenges and concerns effectively.
MSP Advisory Board and Focus Groups: Pia.ai is in the process of creating an MSP Advisory Board and has previously conducted MSP Focus Groups to gather insights and feedback.
MSP Importance: Pia.ai rates MSPs as extremely important (a rating of “10”) to its channel program, emphasizing its dedication to the MSP channel.
Future Plans: If selected as a ForzaDash Channel Leader in 2023, Tim Coach aims to leverage the recognition to expand his contributions and engage with a broader audience in the industry.
In summary, Pia.ai, under the leadership of Tim Coach, is a company dedicated to providing intelligent automation solutions to MSPs. While the company is relatively new, it has achieved notable recognition for its contributions to the industry. Pia.ai‘s primary goal for 2023 is to increase awareness about the advantages of intelligent automation within the channel. Tim Coach’s passion for serving the MSP industry and his commitment to helping others succeed are central to his role as the Global Channel Chief.
