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5 Leadership Lessons for MSPs from Apple’s CEO Transition
Leadership transitions can reveal how organizations balance continuity with the need to prepare for what comes next. After 15 years as Apple CEO, Tim Cook ...
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5 MSP Insights from Meta’s Landmark $17.1 Billion Social Media Addiction Settlement
Technology companies face growing scrutiny over not only how they protect data, but also how their products are designed and affect users. That issue is ...
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5 Security Risks MSPs Should Watch as Powerful AI Assistants Gain Access
AI assistants are moving beyond answering questions and increasingly taking actions for users. That can create valuable productivity gains, but it also raises new questions ...
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5 Lessons for MSPs from Big Tech’s 2026 Workforce Shakeup
The technology industry is undergoing another significant workforce reset. More than 175,000 tech workers have been laid off in 2026 so far, according to data ...
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8 Lessons from Ryan Walsh on Building a More Adaptable MSP
Episode #902 of the MSPi PrimeCast Technology change is nothing new for MSPs, but the ability to recognize disruption and respond to it can make ...
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6 Ways MSPs Can Turn Help Desk Data Into Better Service Decisions
Every service desk ticket tells an MSP something. It can reveal which requests consume the most technician time, where resolution is slowing down, which clients ...
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7 Quantum Computing Lessons from Rajesh Patil for Today’s MSPs
Episode #906 of the MSPi PrimeCast Quantum computing is moving closer to practical use, bringing enormous potential along with new cybersecurity challenges. In his conversation ...
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5 MSP Lessons from the Latest Microsoft 365 Search Outage
Microsoft 365 is essential to the daily operations of countless businesses, which means even a limited service issue can quickly become an MSP concern. Microsoft ...
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5 MSP Insights from the Hack of a Major Retailer’s AI Shopping Assistant
AI assistants are rapidly moving beyond answering questions to accessing data, using tools, and taking actions on behalf of users. As those capabilities expand, so ...
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