OpenAI is quietly testing a new feature in ChatGPT called “Study Together,” and while it’s branded as a study tool, it offers MSPs a clear view of where AI-enabled collaboration is heading. With users engaging simultaneously in a shared ChatGPT session, this feature introduces a collaborative layer to AI — something MSPs should not only monitor but prepare to support and leverage.
At MSPInfluencer, our mission is to keep MSPs ahead of the curve by decoding emerging tech and turning it into actionable strategies. Here’s what “Study Together” signals for the future — and how MSPs can capitalize on it.
1️⃣ AI Will Become a Core Collaboration Layer
“Study Together” shifts AI from being a solo assistant to a shared facilitator. As more tools move toward real-time, multi-user AI environments, MSPs should prepare to support platforms where teams collaborate inside AI-powered workspaces.
This means MSPs will play a growing role in managing AI integrations, permissions, and platform interoperability. The opportunity? Becoming the go-to advisor for AI-enabled workplace transformation.
2️⃣ New Offerings Around AI Training and Enablement
As tools like ChatGPT become more interactive and group-focused, clients will need help understanding how to incorporate them into workflows. This opens the door for MSPs to develop AI enablement packages — including training, onboarding, and usage governance.
Position your team as the AI guide — not just for setup, but for real impact and adoption.
3️⃣ Security and Compliance Will Need Rethinking
AI-driven group collaboration brings new risks: shared data exposure, session logging, identity management, and regulatory questions. If multiple users interact with AI in real time, how is sensitive data handled and stored?
MSPs must lead on building secure frameworks and policies that protect client data while embracing innovation. Those that do will differentiate themselves as trusted, future-ready partners.
4️⃣ Clients Will Expect Faster, Smarter Collaboration Tools
“Study Together” is a signal to all software vendors — and by extension, their MSP partners — that collaboration is getting smarter, faster, and more dynamic.
As expectations rise, MSPs should be proactive about recommending tools that deliver real-time intelligence and AI support. Waiting for clients to ask is no longer enough; lead the conversation and bring value early.
5️⃣ Thought Leadership Will Win Trust
New features like “Study Together” spark confusion and curiosity. This is your moment to lead. MSPs can create blog posts, webinars, and client briefings that explain what these changes mean and how to leverage them.
Thought leadership isn’t just good marketing — it’s trust-building. Be the one clients turn to when AI shifts again (and it will).
OpenAI’s “Study Together” may look like a student tool, but for MSPs, it’s a crystal ball. It represents the blending of AI, collaboration, and cloud — a space where MSPs thrive. By getting ahead of this trend now, MSPs can secure their seat at the table in the next wave of digital transformation.
At MSPInfluencer, we believe this is more than hype — it’s a signal. And those who act on it early will lead the future of managed services.
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