6 Breakthroughs from DattoCon 2025 Every MSP Should Know

At DattoCon 2025, Kaseya once again demonstrated why it remains one of the most influential forces in the MSP ecosystem. From AI-driven automation to identity protection and commercial flexibility, Kaseya’s newest updates are built to help Managed Service Providers scale profitably in an era defined by data, automation, and cyber resilience.

The sold-out Miami Beach event marked a defining moment for MSPs navigating rapid technological change. Kaseya’s CEO Rania Succar summarized it best:

“MSPs stand at a once-in-a-generation crossroads as they lead the digital transformation for SMBs around the world.”

Here are six key breakthroughs every MSP should know about — and what they mean for your business.

Datto SIRIS 6 Raises the Backup Bar

Kaseya’s new Datto SIRIS 6 was designed to deliver enterprise-grade recovery power at SMB-friendly pricing. It’s the most advanced backup appliance in the industry, built for faster restores, better compression, and simplified management—all while reducing total cost of ownership.

This launch sets a new benchmark for value, combining power and affordability to make high-end data protection accessible to all MSPs.

Backup for Microsoft Entra ID Secures a New Threat Vector

Identity-based breaches are one of the fastest-growing threats MSPs face. The new Datto Backup for Microsoft Entra ID (formerly Azure AD) protects against accidental deletions, misconfigurations, and attacks targeting user identities. It enables rapid recovery of users, groups, and roles—and it’s included free in Kaseya 365 User.

By closing this protection gap, Kaseya is helping MSPs deliver business continuity in one of the most overlooked areas of IT security: identity management.

INKY Acquisition Supercharges Email Defense

Kaseya’s acquisition of INKY adds AI-enhanced phishing protection powered by behavioral analysis and real-time user coaching. Combined with Kaseya’s global data ecosystem, this strengthens partners’ ability to detect and prevent sophisticated impersonation and social engineering attacks.

This integration turns email—often the weakest link—into a smart, adaptive defense layer for MSP clients.

Cyber Resiliency Platform Simplifies Vendor Sprawl

Kaseya previewed its upcoming Cyber Resiliency Platform, launching features in 2026, to unify backup management under one pane of glass. With flexible pricing, pooled storage, and advanced AI-driven recovery, this platform aims to solve one of MSPs’ biggest pain points—vendor complexity.

By bringing multiple backup and recovery use cases into a single ecosystem, MSPs can streamline operations, reduce administrative burden, and deliver stronger uptime guarantees.

AI-Powered Digital Workforce Redefines Automation

One of the most forward-looking reveals at DattoCon was Kaseya’s AI-powered Digital Workforce—a set of agentic learning systems that think, assess, and act like human technicians. This technology will perform complex troubleshooting, automate workflows, and continuously learn from environment data.

When it launches in 2026, this innovation could change how MSPs deliver service—reducing manual workload while increasing consistency, responsiveness, and profitability.

Pricing Flexibility: Ending the High Watermark Era

In a major shift, Kaseya announced the end of its High Watermark pricing model for Datto RMM, SaaS Protection, and Autotask. The company is transitioning to a Committed Minimum Quantity and Variable Consumption model by mid-2026, giving MSPs more control over costs and scalability.

This change is a significant win for MSP economics—enabling partners to align pricing more closely with active usage, improving margins, and boosting financial agility.

Final Thought

Kaseya’s DattoCon 2025 announcements send a clear message: the MSP model of tomorrow will be AI-enabled, identity-secure, and cost-flexible. With innovations like SIRIS 6, INKY, and the Digital Workforce on the horizon, MSPs that embrace this momentum will lead the next wave of IT transformation.

Now is the time to evaluate how these advancements can streamline your stack, expand margins, and deliver next-level resilience to your clients.